Our Constituent Services team is eager to help you solve a problem or make your block better! Please fill out the form below and someone will be in touch.
BUT, before you do that, it really helps us to help you if you've already reported the issue to 311 (the city's central non-emergency reporting service). Please submit a report to 311 here and then include the assigned 311 # in your request below. It helps us get moving on a challenge much quicker once its in the system.
Filing a 311 online or using the 311 app (easy to upload photos!) is even better:
- The notes are more accurate in your own words
- Be sure to attach a specific address, which helps a ton
- You can attach a picture of the issue that can offer additional context/information.
- You can track your requests and get updates from the agency
- Agencies use 311 requests to map larger issues and make decisions about devoting resources through the 311 system
Okay, thanks for reaching out. Let's get your problem solved!