Constituent Services

You can also get in touch with us by simply filling up the form below and we'll try to get back to you as quickly as possible.


Showing 214 reactions

  • commented 2017-03-20 12:30:11 -0400
    Hello,


    I have been having continuous issues with landlord B. Schauer responsiveness for three years. Issues include pests, appliances braking down, and general issues with the apartment. I have gotten in touch with DCRA numerous times, but little has been done to alleviate the issues. I am reaching my last straw and dont know what to do anymore.


    Thanks for your help.
  • commented 2017-03-16 16:24:28 -0400
    I recieved a parking ticket downtown. I’m not disputing that I didn’t pay to park as the signage wasn’t clear and I didn’t realize that I needed to pay. What I want your help with is the fact that a routine parking ticket (not parking in front of a hydrant or in a disabled spot, etc.) is now $50.00! That’s completely unreasonable and would impose a serious burden on many people. Is there anything that can be done about that?
  • commented 2017-03-13 20:41:01 -0400
    I am upset that several roads were blocked for the rock and roll marathon that were not posted and not on the race course. Several blocks on Tennessee Ave NE (300-400 blocks) and many surrounding blocks (parts of C, D, etc.). I tried contacting police and the race’s community relations team. The community relations team agreed with my assessment that the police closed streets not marked for closure and had no info about why that happened. The police gave me the number for the street closure team, which said I should call the first district.


    Saturday was crazy for us and I don’t want to see this happen again next year. Can you guys help? As an aside, the police would not let me onto my own street (which did not interfere with the race at all). They allowed in people going to church, but not me (with my kids, groceries, and proof of residency). It was not their finest moment and I’m hard pressed to understand why this represented additional public safety.


    Thank you!
  • commented 2017-03-08 00:01:20 -0500
    The alley behind our house is supposed to be completely repaired with the very nice paving that DDOT has been using in other alleys. The crews are doing each end of the alley but not the middle because someone apparently complained that the replacement paving wasn’t “historic brick.” We definitely want the repaving behind our garage and expect that others do, too. Please help us get this accomplished. Many thanks! Connie Citro
  • commented 2017-03-07 15:54:52 -0500
    I’m not sure where to take this problem. Evidently someone on our block moved out a few days ago, leaving most of the contents of an apartment at the curb in front of a half-dozen homes: 3 TVs, 2 vacuum cleaners, furniture, books, a microwave, papers, CDs, beds, mattresses, lamps, kitchen items and much more. It was set there neatly at first, but of course now it has been picked through and tossed about. Papers are blowing everywhere. Glass items are broken. It’s a hazard and an eyesore. What can the city do?
  • commented 2017-03-01 11:16:17 -0500
    I have not seen any improved efforts on the part of parking enforcement by DPW.


    I am copying a “Ask the Director” submission I submitted today.


    “My complaining about the lack of enforcement on the 200 block of N Street NW has achieved a new level of frustration and hope that the Director can/would address this problem.

    On a daily basis there are anywhere from 5-7 cars from Maryland, Virginia, and DC (with no RPP) cars filling the southside of N St NW which is designated RPP. This makes going out with my car to run errand next to impossible! Making the problem worse is the total futility of using 311 reporting. The cases are allegedly closed with tickets issued and I observed these cars after the “ticket” was issued and found none there.

    Is it too hard to get enforcement on a regular basis so these commuter violators (and that is what they are) will find a legitimate parking area?


    Thank you for your consideration"
  • commented 2017-02-24 09:27:46 -0500
    I have read a few articles about Kenyan McDuffie’s proposed AirBnB restricting bill. I am not sure to what extent what I am reading is correct, but I am really worried that DC legislators are going to make it increasingly unaffordable to live in DC by restricting the way homeowners such as myself use our private property for financial gain. The continued overreach, taxation, and restrictions put in place by our local government will only serve to force good citizens such as myself out of the district, or vote in legislators that are less restrictive. There are at least 10 airbnb’s on our city block alone and this will affect so many young working professionals who are trying to make some extra money to support their families, and the economies that these airbnb’s have created in our neighborhood. Bottom line…I would like to know what Charles Allen’s thoughts are on this.
  • commented 2017-02-23 07:30:08 -0500
    I saw in my ANC rep’s recent email listserve that a number of dog attacks have been happening. I wanted you to know that I, too, was attacked by an off-leash pit bull on 2/12/17 at the corner of 15th & L SE. I called the police (CCN# 17-024-635) and they conferenced in Animal Control. By the time I got my dog safely out of the situation and returned to the scene, the owner and the dog were gone. Hopefully we can find some way to keep dogs on leashes and suitably controlled.
  • commented 2017-02-22 14:37:44 -0500
    Good afternoon, my name is Bobby Schmeltz. My wife and I live in Ward 6 (The View at Waterfront Apartment specifically) and we are wondering if you can help us with an issue. We own a zone 6 parking sticker, and we were towed from 525 Water St (at the new apartments/condos) for parking, “abreast.” We asked for picture evidence from the police/the city, which they were unable to furnish. The ticket was thrown out because the officer did not show up to the court date. We then asked for the $150 reimbursement cost we incurred to get our car back after it was towed. They declined to do so because of WHY the ticket was thrown out: it was dismissed because the officer didn’t show to court, not because it was found we were not guilty of the infraction.


    I would welcome the chance to speak with someone at your office to see if you can help us in any way.


    Thank you again for your time, and looking forward to your reply.


    Bobby
  • commented 2017-02-21 10:40:22 -0500
    The 1st St NE bike lanes (1001-1033 1st St NE, east side of street) were completely blocked this morning by 3 trucks: 1 Coca Cola truck (VA plate: 63-089P) and 2 Goldin & Stafford construction vehicles (MD plates: 783965G and 500F20). This was during rush hour. There were no signs indicating the vehicles were permitted to park in the bike lane. This makes it very unsafe for cyclists and works against the city’s Vision Zero goals. I’ve reported this via 311, however, my past experience with 311 has been very bad and my issues are never resolved.
  • commented 2017-02-20 10:37:22 -0500
    Construction at 3rd and H Street NE in the middle of the night; usually I would call the cops, but this appears to be a city construction project? Additionally, there are tents set up under the bridges between 2nd and 1st NE on K and M; please send the Shelter Hotline to help.
  • commented 2017-02-18 19:35:49 -0500
  • commented 2017-02-06 23:54:49 -0500
    You must PLEASE do something to stop the 10pm to 12am jack hammering at the corner of H and 3rd NE. They’ve been out there the past week and will be out there every night this week doing construction at this time. How is it acceptable to force us all to stay awake until midnight when I work early in the morning? This permit(if it exists) was approved without consideration or forethought and it’s entirely unacceptable. Last week I was awake at 3 am at least 2 nights because of the noise. There must be another way.
  • commented 2017-01-27 11:43:33 -0500
    I emailed the Ticket Adjudication Ombudsman about a month ago regarding tickets that I’d contested in a timely fashion, yet the penalty amount had doubled (as if I hadn’t timely contested), and I never received a final adjudication. The Ticket Adjudication Ombudsman’s auto reply indicated that he would follow-up within 48 hours, but nearly 4 weeks later I’ve received no response. Further, when I call the phone number listed on the website (https://dmv.dc.gov/page/ticket-adjudication-ombudsman), the recording cuts off and does not allow the caller to leave a message. Please advise.
  • commented 2017-01-25 11:22:45 -0500
    Lack of enforcement of Residential Parking violators.


    There have been several commuter vehicles parking on the south side of the 200 block of N Street NW regularly. ( the north side which is filled with commuter vehicles daily but as there is no parking limitations on that side of the street and it in Ward 5 with no constituency impacted by the problem and they are parked unfortunately legally!)


    I have reported these violations on a regular basis and have yet to see a vehicle ticketed for this parking infraction. One vehicle, I have reported 3 times and each time the case is closed with “ticket issued” as the reason. I have never seen a ticket affixed to the vehicle and when I asked to speak to a supervisor, the flippant response I received was maybe the owner removed the ticket. Obviously, if that is the case the owner likes to pay dearly to park on this street or is likely the case no ticket was issued! I have asked for better enforcement of the block to no avail.


    Could your office inquire as to why there is little or no enforcement on a regular basis?
  • commented 2017-01-13 19:05:07 -0500
    Yesterday I just received an email with a citation for a speeding ticket apparently earned in the 600 block of Kenilworth (the exit ramp from 295). I was clocked at 37 mph in a 25 mph zone. The ticket is for $100. Today I was perusing the NextDoor H Street neighbors site and found 198 residents who have had the similar experience. As you exit going south from 295 at 50 mph, the speed limit changes to 25 but with little distance in which to make that change without slamming on your breaks. I am seriously concerned about “gotcha” nature of this particular speed camera. I hope that your staff could investigate this matter so that either the speed limit can be changed further onto Benning or raised to 30 mph and then 25. Thank you for your consideration of this matter.
  • commented 2017-01-13 08:54:38 -0500
    To Whom it may concern January 13, 2017…8:54AM EST


    DCWASA.

    Last billing received was for $115.

    New bill with bill date 1/12/17 shows TOTAL CURRENT CHARGES DUE as $3404.77.

    This house is empty…and as been since October 2106.

    Called DCWASA. The representative sounded confused, ad kept talking about estimated bill from 2015.

    I need someone to kindly get in touch.

    I have called your office, and of course, left a message.

    Thank you


    Dr. Allison
  • commented 2017-01-09 16:44:38 -0500
    I am writing to request that new legislation be written and proposed that strengthen animal cruelty laws in the district. As you are likely aware there was public outcry when a dog was left outside for days this past weekend in freezing temperatures with only frozen water and no food. This apparently was not a violation of district law, according to the humane society, which is an absolute disgrace. Not unexpectedly, there was illegal activity occurring at the house and the owner of the house was arrested today—once again demonstrating the empirical link between animal cruelty and other criminality. Strengthening animal cruelty laws would serve to strengthen the security of us all.


    Moreover, I am aware that you have been involved in a seemingly intractable issue with (mistreated) dogs attacking other dogs in Ward 6 (my dog was one of the more than dozen who have reported incidents). This all stems back from the district’s inability to deal with issues of animal cruelty, abuse, and neglect.


    I sincerely hope you will support this request.
  • commented 2017-01-05 09:44:53 -0500
    I am writing to request that your office hold Washington Gas accountable for its extreme incompetence with regard to its billing practices. In the following two years, I have had the following issues:

    1) The autobill system for Washington Gas did not work for about 6 months (I was enrolled for automatic debiting on a monthly basis). Due to its incompetence, Washington Gas did not inform me of this, and instead sent me a bill for 6 months of service in late 2015.

    2) The autobill system has continued not to work, so despite the automated system prompting me that I am enrolled in autobill pay, it does not, in fact, debit the funds, and I have had to go onto the system monthly to pay.

    3) The autobill system informed users that it would be down from December 20th to January 3rd, yet the site is still not working. The website states that Washington Gas will not penalize borrowers who do not pay due to its mismanagement of this system, but I have zero faith in that. Also, when you call to ask about the autobill system and why it is not functioning, you are “greeted” with surly responses that do not even attempt to answer that question.


    Even small business vendors, fantasy football users, and petty criminals can figure out how to send money via the internet. Shouldn’t our public utility companies be able to do the same?


    Thank you for your attention to this matter.


    Thanks,

    Chris
  • commented 2016-12-08 13:31:30 -0500
    I was writing about the current construction on Independence Ave between 16th and 19th SE. They are putting in gas lines for the second time in the last few months, which means they cut big holes in the street. The problem being that last time they never actually repaired the holes and just left square potholes for the last ~3 months on a busy road. There were maybe 6 on my block and several more nearby. Now they are adding more. They are annoying and slow down traffic during rush as drivers slow down to reduce the bump from the potholes.


    I wanted to request that they actually restore the street when they are done, unlike when they did the same projects a few months ago.


    -Christopher Brown
  • commented 2016-12-08 08:34:41 -0500
    The 1100 block of 1st Street N.W. hasn’t had the recycling bins picked up for two weeks. I emailed DPW but of course, they never responded. I heard that those that just leave their recycling bins out for days after the scheduled pick up did get them picked up at about 1:00 pm yesterday, but of course, I had taken my bins in after 36 hours of waiting for it to be emptied. This block and Pierce Street NW frequently get skipped, but this is only the second time they’re skipped us for two weeks in a row. Is there anything that can be done about this?
  • commented 2016-12-07 11:38:32 -0500
    Dear Charles,

    We live in the area just below the Marine Barracks. For the past few months the Washington Gas Company has commandeered for potential use entire quadrants of the area around our house. This makes it impossible to park on the street for most of the day and forces more cars that would have parked there to squeeze into the remaining parking. Space is already limited here. They have blockd out the times 7 a.m. to 5 p.m. which even if you drove to work, which we try to avoid, you would have to leave earlier than normal to comply. The problem is rather than concentrate on one block at a time, they have given themselves the flexibility to work in any of the designated areas even if they really just work in one area for a few days or a week. We have put up with this for months. This past month was supposed to be the area on our street and some of the surrounding streets. Because they failed to finish in the prescribed time – November 7th through the 7th of December, they have recently put up signs extending this over the Christmas Holidays through January 7th. This is a bad idea as this is a busy time for 8th Street and for people with friends and visitors coming in. You should look into this. a better approach is to pick one block, concentrate the effort, and then move on the next block with staggered weeks. A failure of their contractor to follow the schedule should force the Gas company to ask for the parking at least two months forward giving the residents time to get back to normal before being disturbed again. The DC Department of Public Works or whatever you call it here needs to keep in mind the inhabitants of the areas they plan to disrupt.


    Final point — for some weeks the spaces are empty or nearly empty, and then they show up and if you are parked there they remove the car. Also on the weekends they should open up the spaces since they don’t seem to work then.


    I am surprised you have not heard from other residents on this matter. I think the final straw for me was that here made it to the 7th of December, the cut off date for work, and they’ve been given another month to complete the work. What is going on.


    David
  • commented 2016-12-06 12:10:24 -0500
    I have repeatedly called 311 about the clean up that the city indicated was going to occur under the train bridges at K, L and M streets between First and Second Streets NE, but to no avail. It does not appear that they have undertaken the clean up efforts that they posted warnings about, and the tents and trash remain under the bridges. I’ve seen no progress on this issue and would appreciate any assistance you can provide.


    Many thanks,

    Alex Welsh
  • followed this page 2016-12-06 12:08:06 -0500
  • commented 2016-12-06 12:05:32 -0500
    I am writing regarding the recent articles in the Washington Post about DC’s Youth Rehabilitation Act and how it is affecting sentencing of repeat violent felony offenders in the city (allowing them to have substantially reduced sentences, if not avoid prison/jail time altogether). Please see https://www.washingtonpost.com/investigations/the-crimes-against-them-were-terrifying-but-the-judicial-system-made-it-worse/2016/12/04/89395554-99e9-11e6-a0ed-ab0774c1eaa5_story.html?utm_term=.c85e226dfbd0.


    I was hoping the Councilman would consider taking public comment on any changes to this act that might better serve both the accused and the safety of the city’s citizens, especially considering that many of those affected in this series of articles happened to be within Ward 6. Would a public hearing be possible?


    Thank you,

    Alex Welsh
  • commented 2016-11-30 14:21:37 -0500
    Hi — The new owner at 1110 K St. NE seems to be engaging in illegal construction. I have placed 4 calls to the DC illegal construction hotline (I finally got a tracking number: CIC-1700-369) and have been promised that an inspector will be sent. The illegal basement excavation has now been filled in while I’m still waiting for an inspector to show up. I’m concerned about what an unpermitted and uninspected foundation adjoining my house means for my foundation. They also appear to be adding an unpermitted addition on the back. Can you please help get DCRA to follow through on their promised inspection? I’m starting to have doubts about the DC government’s ability to protect my property. Thank you, Jennifer Rich
  • commented 2016-11-22 20:56:06 -0500
    Sir,

    Issue is the duration of gas line installation on six hundred block of Independence Ave SE. Can you explain how long is construction going to last on six-hundred block of independence ave SE.? If not, why not? Why is there machinery still on this block when workers appear to move up and down the street all the way down to three hundred block as well as around the street on A block? why has this project taken so long? Why do workers randomly appear, i.e. different t days, different hours some days not at all. Why does gas company have workers work in this residential neighborhood from approximately 0730 am (that is acceptable- but as late as 2100 (unacceptable in my mind), In fact they just fired up a machine on the block approximately 1925 and worked until 2015 to include beeping when backing up as well as loud machinery noise for the full 45 minuets. The most frustrating issue is they do not seem to be making progress to indicate an end to this nightmare of a project. They have displaced parking for numerous city blocks in an area where parking is tight due to Eastern Market destination. I see no increase in parking patrols….quite simply this project is a total disruption to the neighborhood that seems to have taken an extraordinary long amount of time…..obviously that is my frustration coming out because I’ll admit I not sure how to measure scope of work….but I am curious why they have been on the six hundred block for months. Any insight you could provide would be greatly appreciated. Further a conversation with gas company to negotiate a reasonable end date to the project. Additionally what is proposal to clean street that has gravel strewn for blocks. Let’s hope we do not get snow or a freeze to ensure that it remains until spring. This project was obviously well planned and thought out (yes, sarcasm)!!


    Respectively,

    George Dee
  • commented 2016-11-19 11:30:39 -0500
    Illegal construction at 1309 h St ne. Between the barbershop and joy of motion. Violation of stop work order and Incredibly disruptive to events at the atlas. Wes Neal property is a bad neighbor. Already called police. They knocked on door and the workers didn’t answer so they gave up.
  • commented 2016-11-15 09:26:30 -0500
    The parking situation in my neighborhood (Eastern Market) has gotten completely out of hand. I just spent half an hour driving around and around the same streets, finally finding a space that’s 8 blocks away. For those of us who don’t have our own garages (i.e., the vast majority) this is seriously affecting quality of life, including our ability to respond to emergencies. The most proximate cause is the unholy number of construction projects that are going on RIGHT NOW, locking up space after space. As I write this, Seward Square, Independence Avenue and parts of 6th Street are entirely off limits — with No Parking signs that will be in place for weeks. Is there no way to at least coordinate these projects so they don’t take away all our spaces?


    I’m sure you’ve heard from other residents because this has gone beyond the point of frustration. There is simply nowhere to park in our neighborhood!
  • commented 2016-10-26 10:34:00 -0400
    I do not think DC has created regulations for on street charging of electric vehicles, unless I have missed it. This leads to some without parking spaces to just string extension cords out to the car on the street, but this is not technically legal. When will the city address this issue? EVs are perfect for the city, but only if we have sensible places to charge. Thanks