Constituent Services

You can also get in touch with us by simply filling up the form below and we'll try to get back to you as quickly as possible.

Showing 282 reactions

  • commented 2016-12-06 12:10:24 -0500
    I have repeatedly called 311 about the clean up that the city indicated was going to occur under the train bridges at K, L and M streets between First and Second Streets NE, but to no avail. It does not appear that they have undertaken the clean up efforts that they posted warnings about, and the tents and trash remain under the bridges. I’ve seen no progress on this issue and would appreciate any assistance you can provide.

    Many thanks,

    Alex Welsh
  • followed this page 2016-12-06 12:08:06 -0500
  • commented 2016-12-06 12:05:32 -0500
    I am writing regarding the recent articles in the Washington Post about DC’s Youth Rehabilitation Act and how it is affecting sentencing of repeat violent felony offenders in the city (allowing them to have substantially reduced sentences, if not avoid prison/jail time altogether). Please see

    I was hoping the Councilman would consider taking public comment on any changes to this act that might better serve both the accused and the safety of the city’s citizens, especially considering that many of those affected in this series of articles happened to be within Ward 6. Would a public hearing be possible?

    Thank you,

    Alex Welsh
  • commented 2016-11-30 14:21:37 -0500
    Hi — The new owner at 1110 K St. NE seems to be engaging in illegal construction. I have placed 4 calls to the DC illegal construction hotline (I finally got a tracking number: CIC-1700-369) and have been promised that an inspector will be sent. The illegal basement excavation has now been filled in while I’m still waiting for an inspector to show up. I’m concerned about what an unpermitted and uninspected foundation adjoining my house means for my foundation. They also appear to be adding an unpermitted addition on the back. Can you please help get DCRA to follow through on their promised inspection? I’m starting to have doubts about the DC government’s ability to protect my property. Thank you, Jennifer Rich
  • commented 2016-11-22 20:56:06 -0500

    Issue is the duration of gas line installation on six hundred block of Independence Ave SE. Can you explain how long is construction going to last on six-hundred block of independence ave SE.? If not, why not? Why is there machinery still on this block when workers appear to move up and down the street all the way down to three hundred block as well as around the street on A block? why has this project taken so long? Why do workers randomly appear, i.e. different t days, different hours some days not at all. Why does gas company have workers work in this residential neighborhood from approximately 0730 am (that is acceptable- but as late as 2100 (unacceptable in my mind), In fact they just fired up a machine on the block approximately 1925 and worked until 2015 to include beeping when backing up as well as loud machinery noise for the full 45 minuets. The most frustrating issue is they do not seem to be making progress to indicate an end to this nightmare of a project. They have displaced parking for numerous city blocks in an area where parking is tight due to Eastern Market destination. I see no increase in parking patrols….quite simply this project is a total disruption to the neighborhood that seems to have taken an extraordinary long amount of time…..obviously that is my frustration coming out because I’ll admit I not sure how to measure scope of work….but I am curious why they have been on the six hundred block for months. Any insight you could provide would be greatly appreciated. Further a conversation with gas company to negotiate a reasonable end date to the project. Additionally what is proposal to clean street that has gravel strewn for blocks. Let’s hope we do not get snow or a freeze to ensure that it remains until spring. This project was obviously well planned and thought out (yes, sarcasm)!!


    George Dee
  • commented 2016-11-19 11:30:39 -0500
    Illegal construction at 1309 h St ne. Between the barbershop and joy of motion. Violation of stop work order and Incredibly disruptive to events at the atlas. Wes Neal property is a bad neighbor. Already called police. They knocked on door and the workers didn’t answer so they gave up.
  • commented 2016-11-15 09:26:30 -0500
    The parking situation in my neighborhood (Eastern Market) has gotten completely out of hand. I just spent half an hour driving around and around the same streets, finally finding a space that’s 8 blocks away. For those of us who don’t have our own garages (i.e., the vast majority) this is seriously affecting quality of life, including our ability to respond to emergencies. The most proximate cause is the unholy number of construction projects that are going on RIGHT NOW, locking up space after space. As I write this, Seward Square, Independence Avenue and parts of 6th Street are entirely off limits — with No Parking signs that will be in place for weeks. Is there no way to at least coordinate these projects so they don’t take away all our spaces?

    I’m sure you’ve heard from other residents because this has gone beyond the point of frustration. There is simply nowhere to park in our neighborhood!
  • commented 2016-10-26 10:34:00 -0400
    I do not think DC has created regulations for on street charging of electric vehicles, unless I have missed it. This leads to some without parking spaces to just string extension cords out to the car on the street, but this is not technically legal. When will the city address this issue? EVs are perfect for the city, but only if we have sensible places to charge. Thanks
  • commented 2016-10-26 09:08:45 -0400
    The three street lights in alley behind 706 through 734 Third St., NE have been out for nearly 1 year. I have called this in to 311 and followed up with DDOT, but the lights remain non-functioning.
  • commented 2016-10-23 13:23:46 -0400
    My self and my daughter own 1231 Linden St N E. It has been brought to my attention that we are due

    for sidewalk repair and that they plaine to remove the brick and replace it with rubber.

    This is a short street however it is one block from H street which is visited by people from all over the country. Please help us keep all of our neighborhoods looking great by keeping the brick.
  • commented 2016-10-23 13:08:37 -0400
  • commented 2016-10-21 12:33:27 -0400
    I live and work in Ward 6. The agency that I work for Nation Disability Rights Network (NDRN) moved into 820 1 St. NE Suite 740 (CNN building) over 2 years ago. We have tired for 2 years to set something scheduled with the DC Fire Department. The latest response is “we are to be scheduled but that they can’t calendar us for the next two months”.

    This is unacceptable.

    We have multiple individuals in our office with mobility disabilities. With our offices on 7th floor we want our evacuation plan known to DCFD and that there’s several individuals that do not have ability to independently evacuate the 7th floor. We want this information to be on DCFD’s radar for the protection of our co-workers and for DC firefighters.

    I realize that DCFD is always on call and that keeping a schedule for non-emergencies maybe problematic, but is has been over 2 years.

    Please let me know if you need additional information. Any guidance that you can provide us getting this resolved is appreciated.

    Thank you,

    Zach Martin
  • commented 2016-10-18 15:51:32 -0400
    On Sept. 19 I submitted a service request (16-00702670) for repair of three street lights in the alley behind 706 through 734 Third St., NE. I submitted a similar request in April of 2016. These lights were replaced a little over a year ago by Fisher Brothers (developer of Station House), but the lights worked for only a couple of weeks. I suspect there is some disagreement between DPW and Fisher Brothers over who is responsible since they never worked properly. Can the Ombudsman engage DPW and find out why the street lights in the alley have been out for nearly a year?
  • commented 2016-10-17 13:32:03 -0400
    I hope this email finds your well.

    Congresswoman Eleanor Holmes Norton’s staff suggested I contact you regarding getting a letter of recommendation signed by Council Member Charles Allen for the Miss America Community Service College Scholarship. I live in Ward 6 on 4th and K ST NW and will be running for Miss District of Columbia in the Spring of 2017.To receive the scholarship, I must have a letter of recommendation from a local official in DC. Below I have drafted letter of recommendation that outlines just a handful of community service projects I have participated in and can provide any further back up documentation you or the Councilman would like to see. Currently, I am pursuing my Masters in Public Affairs Management and this $1,000.00 scholarship would be instrumental in helping me get one step closer to achieving my career goal of running an anti sexual violence non profit organization.

    I greatly appreciate all of your time and consideration.

    " I am pleased to take this opportunity to recommend Katelynne Cox for the Miss America Community Service Scholarship. Miss Cox has been an exemplary constituent of the District of Columbia and her hard work to better this community should not go unnoticed.

    Miss Cox has served the DC Children’s National Hospital and Children’s Miracle Network by hosting toy drives with local businesses such as the U.S. Chamber of Commerce, the DC Nationals baseball team, Brown Bag, and Pleasant Pops, just to name a few. Katelynne continues to better the lives of the children and their families who rely on our local hospital by procuring funds for medical treatments, and giving toy and book packages to parents who otherwise might not be able to give gifts in the holiday season. Additionally, Miss Cox visits our veterans at the memorials and hospitals in DC, to simply make their days brighter by sharing stories or a thoughtful song.

    Thankfully, her passion for improving the lives of others and helping DC youth does not stop at the hospital doors. Miss Cox serves our community as a volunteer speech and debate coach and judge for the DC Urban Debate League, an organization that provides free speech and debate coaching and helps middle and high schools in the District that otherwise would not receive access to such activities.

    Katelynne has left an impact on our community with her platform “Silence is Not Compliance: Prevention and Awareness of Sexual Violence” by hosting anti sex trafficking presentations to teachers and students in DC. In January of 2016, Katelynne began serving in this capacity as an Ambassador of Hope for Shared Hope International. It is refreshing to see this young lady take interest and preventative steps on such a critical issue.

    I am grateful to have Miss Cox as a youth leader in the District of Columbia and applaud her service to the community. It is for these reasons that I recommend Katelynne Cox for the Miss America Community Service Scholarship. "
  • commented 2016-10-15 15:00:24 -0400
  • commented 2016-10-15 14:59:09 -0400
    Open our Based again so we can go back to our Doctors. I’m ret. USAF widow. My husband went to heaven Sept. 6.2016. He served his country 20 yrs. In USAF and I was Air Force wife 17 yrs. The greatest times of my life. Was so proud of him and he looked so handsome in all his uniforms. He loved his country and fellow men and our Lord. Please don’t forget our Veteran’s Troops and our families America stands for freedom fought for a price.OneNation under God. Bless God. Sincerely, Mrs. Charlotte Tough wife of T/SGT. Stanley R. Tough from Virginia.
  • commented 2016-10-13 09:14:37 -0400

    Sidewalk reconstruction is taking place on the north side of F Street SE between 1st/2nd streets. Residents placed trash and recycling bins in a convenient place away from the construction for pickup on Tuesday due to the Columbus Day holiday. The bins were not picked up Tuesday or Wednesday. Construction has now proceeded to where the bins were placed.

    It would have taken a modicum of effort for the collectors to remove the trash and recycling on Tuesday, and the bins would now be out of the way. Now, because we don’t know when they will be picked up, they are in the path of construction.

    Can you please send someone to pick these items up today before bricks are starting to be laid where the bins were left? They are close to the 120 address near the 1st street side.
  • commented 2016-09-24 01:13:41 -0400

    This is like my THIRD REQUEST to have DOG POOP SIGNS POSTED

    in my neighborhood. I have been given the run around from agency to agency.

    All agencies pass the buck or tell me its being investigated or after following back up with 311-“Its being investigated or now a closed case. We have folks still walking their dogs and leaving the Poop behind when they feel no one’s watching, how appalling and inconsiderate is that? I’ve been told it takes

    30 days, but, truth be told, its been 90 days and counting. What does one have to do to get a freaking signs posted in their neighborhood. Believe me, already

    contacted 311, Office of the Environment, DDOT, and now your Office Councilmember Allen, but, still no resolution. ”tweet-url hashtag" href=“!/search?q=%23whatwouldyoudoforyourneighborhood” title=“#whatwouldyoudoforyourneighborhood”>#whatwouldyoudoforyourneighborhood??
  • commented 2016-09-21 11:56:14 -0400
    I have a temporary registration which expired on 9/18/16 and my permanent has not been issued or if issued, I did not receive it. I have emailed, called, and written a letter and have not gotten a resopnse from DMV. Please help me before I receive a ticket for an expired registration. Thank you very much for your assistance.
  • commented 2016-09-21 11:56:11 -0400
    I have a temporary registration which expired on 9/18/16 and my permanent has not been issued or if issued, I did not receive it. I have emailed, called, and written a letter and have not gotten a resopnse from DMV. Please help me before I receive a ticket for an expired registration. Thank you very much for your assistance.
  • commented 2016-09-19 21:25:30 -0400
    My street’s trash and recycling are not being picked up consistently. We put our cans out on Sunday and Wednesday nights, and come back to full cans the following evening. I have contacted DC about the issue, but the response I got was indecipherable.

    Thank you,

  • commented 2016-09-19 19:19:39 -0400
    Hi Charles, The recycling wasn’t picked up this morning in our 1000 block of South Carolina Ave. SE. Could you please notify Sanitation? Thanks so much! Keith
  • commented 2016-09-17 20:11:45 -0400
    Can you help us get the water repaired in Lansburgh Park? The water supply to the SW Community Garden has been turned off since August 28. We reported it both to DC Water and to DPR. Unfortunately DPR hasn’t done anything to fix it. Please help! Many of the garden plants and the cherry tree planted in memory of Ron McBee are dying.

  • commented 2016-09-14 12:14:24 -0400
    Here is a request I made to our ANC:

    I live in the 200 block of 6th St SE. Yesterday, Sept. 13, the gas company posted no parking signs covering two thirds of the block for construction staging. Although the signs covered the period 9/8/2016 through 9/28/2016, the signs weren’t posted until 9/13. Technically, three days notice must be given. I have the following concerns:

    1. The signs are illegal, in that 72-hour notice was not given.

    2. No work has started, and it is apparent none will be done today.

    3. The gas company, which has signs posted all over the Eastern Market neighborhood, appears to be insensitive to the difficult parking situation we face daily already, with much of the parking already taken up by Eastern Market shoppers and illegally parked commuters, as well as the Capitol Hill garage which distributes its customers cars throughout the neighborhood.

    4. Nearby Independence Avenue already has, for street cleaning purposes, one side parking only two days of the week. Surely, relief from this restriction should be implemented immediately. Why has no one thought of that?

    I think the ANC should be concerned about the lack of sensitivity on the part of the Gas company, and that measures should be taken to insist on better planning and concern for the neighborhood. I also think that proposals to provide residents only parking on one side of the street should be reconsidered.


    Larry Slagle

    208 6th St SE

    Washington DC 20003

  • commented 2016-09-08 18:57:22 -0400
    Charles and staff—can someone PLEASE find the person in our city government who is responsible for scheduling street repairs? We have now had “Emergency No Parking” signs posted on our block and the adjacent blocks on 9th street since the beginning of September. New signs went up today extending the no parking well into next week. That’s half the month and there has been absolutely NO WORK performed. The weather has been perfect. I and my neighbors have had to search out other parking on nearby streets—off street parking here is a luxury enjoyed by few. We’ve complied, but I simply cannot accept that identifying accurate target dates is that complicated. And, this is not the first time. Signs go up for city agency work; no work is done; new signs go up; no work is done; and repeat. I’m happy we are “scheduled” for a street improvement; but can’t we just get the scheduling done more accurately? Thank you for your assistance. By the way…I just posted a comment on “” about the team at the Inspection Station—they are fantastic and get an A++ for service rendered with good grace and good humor.
  • commented 2016-09-08 10:18:42 -0400
    Where do ANC6B06 residents vote this November now that Watkins School is closed for renovations?
  • commented 2016-09-04 15:53:16 -0400
    Maryland Ave. Road Diet — wanted to weigh in on what I think is a terrible idea. The congestion in this part of the city would only worsen as a result of this ill conceived bike crazed proposal.

    We need to have the lights timed. An additional light where D feeds into Maryland.

    Simple and not costly.

    We have more than enough bike lanes already.

    Decisions need to factor in an aging population using cars, not just millennials on bikes.
  • commented 2016-08-30 10:03:44 -0400
    Night-time building demolition is taking place well past midnight, within 500 feet of my residence and sleeping quarters. The construction is taking place at 51 N Street NE, with permit number AH1600973. When I contacted DCRA, they informed me that the permit for evening work was filed on August 15 and extends through September 15. I believe this demolition may be in violation of the DCMR. Can your office do something about this?
  • commented 2016-08-22 14:38:05 -0400
    I’m having a few issues on my block and I’m hoping someone from your office can help. I’ve outlined them below:

    1. The sidewalk around the National’s Stadium is fenced off along all of South Capitol Street.

    This is a hazard. I have seen many people J-Walk using the fast lane as the sidewalk. This morning I saw someone nearly get hit doing that. This fence also blocks off the fire-hydrant. I’ve seen one fence blow over into the street causing a massive traffic jam up Suitland Parkway. I don’t understand why it’s there temporarily as taxis and uber still drop people off in the street. What’s more, I don’t understand why it’s there permanently.

    2. The Stadium also frequently blocks the entire sidewalk on N Street with these fences, making folks walk in the street to get to South Capitol St.

    3. The street cleaners only clean the east side of South Capitol street after games, but folks attending the games leave debris all over the west side.

    I understand that the stadium has brought income to our ward, however, it seems we residents on the SW side of south capitol are a persistent after-thought. It’d mean a lot if your office could do something to make things more equitable.
  • commented 2016-08-22 10:03:32 -0400
    DMV problem. I am trying to register my car in DC. The title request portion is the only problem. I have a DC license, current insurance and the VA registration. The lien holder for my car " Tower Federal Credit Union" completed the DMV-VS-2H letter and sent it via FedEx to the SW Service Center. It was delivered by FedEx on 8/12/16. When I check on line about the title, it is still not completed and I can’t register my car. Can you help me? I need to register my car asap and I don’t know how long this process takes, 10 days seems long or if there is a problem. Your assistance would really be appreciated.